" QUALITY POLICY "

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PETROFER Industrial Oils And Chemicals develop, produce and supply worldwide products for quenching & tempering of steel, metal-working as well as for numerous other industrial applications. These products may have a considerable influence on the quality of their subsequent end-products. Furthermore the economic efficiency of a client's production capacity may hence also be influenced considerably.

The quality itself as well as the quality constancy both carry considerable weight besides the criteria of a favorable cost-performance ratio and compliance with target dates in order to achieve the aim of being a preferred supplier for national as well as international customers.

Thus it is the company's professed policy to ensure the quality of our products by working with an effective quality management resulting in a quality assurance system.

Within the framework of our entrepreneurial obligation to meticulosity in regard to quality assurance and customer satisfaction, we herewith define with the present quality assurance manual our quality policy. The manual was established in accordance to DIN/ISO 9001 and other regulatory standards.

We consider the realization of and adherence to the therein mentioned and described documented procedures, which cover every aspect of business, to be an important factor for our company's future.

The Central Management obligates all personnel to carry out their duties in accordance with the quality assurance manual. Continuous improvements and consideration of these guidelines furnish evidence for our entrepreneurial reliability both internally as well as externally.

Since its foundation, at all activities, PETROFER A.Ş. is applying the indicating rules of
Responsible Care in order to paving the way for obtaining a lasting advancement to increase its performance and make safer environment, human health and keeping secure health and property.

The Manager QA is responsible for the planning, control and correction of the quality assurance system. He has the authority and the organizational freedom to identify QA-problems, to suggest corrective action and to supervise the realization of the latter. The disposition of a nonconformity, the preparation, approval, distribution and maintenance of the quality assurance manual as well as the information of Central Management about important quality problems all fall within his responsibilities. By evaluating the results of internal audits and by initiating the necessary corrective action, Central Management is able to assess the quality assurance system.

C. FISCHER      D. SCHRÖDER      İ. Tamer TAŞKIN